A Million Solutions, PLLC (“AMS”) is committed to protecting the privacy and security of our patients, families, and website visitors. This Privacy Policy explains:

• What personal information we collect
• How we use personal information
• Who we share personal information with
• Your rights regarding your information

Please review this policy carefully. If you have questions, contact us at: info@amsabas.com

1. Information We Collect

We may collect the following types of personal information:

A. Personal Identifiable Information (PII)

• Name
• Address
• Email address
• Phone number
• Date of birth
• Insurance information

B. Protected Health Information (PHI)

• Clinical records
• Therapy notes and assessments
• Medical history related to treatment

C. Website & Communication Data

• IP address
• Browser/device information
• Form submissions
• SMS opt-in/consent data

2. How We Use Personal Information

We use collected information to:

• Provide ABA therapy and related services
• Communicate with parents/guardians about services, appointments, and updates
• Send SMS notifications (with consent)
• Process billing and insurance claims
• Improve our services and website experience
• Comply with legal and regulatory requirements (including HIPAA)

3. SMS Communications & Consent

By providing your phone number and opting in, you consent to receive SMS messages from A Million Solutions related to:

• Appointment reminders
• Service updates
• Important notifications

SMS consent is not shared with third parties or affiliates. You may opt out at any time by replying “STOP.”

4. Who We Share Personal Information With

We may share your information only as necessary with:

A. Healthcare & Service Providers

• Physicians
• Therapists (e.g., OT, ST)
• Clinical staff involved in care

B. Payment & Insurance Entities

• Insurance companies
• Billing providers

C. Legal & Regulatory Authorities

• When required by law
• Public health reporting
• Legal proceedings

D. Business Operations

• Internal staff for operations and quality improvement

We do NOT sell personal information to third parties.

5. Your Rights Under HIPAA

You have the right to:

• Access your dependent’s records
• Request corrections
• Request confidential communications
• Request limits on data sharing
• Receive an accounting of disclosures
• File a complaint without retaliation

6. Data Protection & Security

AMS maintains administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access
• Disclosure
• Misuse

We will notify you promptly in the event of a data breach.

7. Research Use of Information

In some cases, de-identified or approved data may be used for research purposes in accordance with HIPAA regulations and institutional review board approvals.

8. Website Privacy & Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

AMS may update this Privacy Policy at any time. Updates will be:

• Posted on our website
• Available upon request

10. Contact Information

Privacy Officer:
Donisa M Barrett
A Million Solutions, PLLC
5161 San Felipe Parkway
Houston, TX 77056
Email: Donisa@amsabas.com

General Privacy Contact:
info@amsabas.com